2016 MISHRM Conference “The Future of HR is Now!”

mishrm-300-250-adThe Michigan Council of the Society for Human Resource Management (MISHRM) is the leading voice for human resource professionals in the State of Michigan and the host for this year’s  annual conference being held at Cobo Center in Detroit, Michigan, October 12th thru the 14th.

For three days, HR Professionals from around the state of Michigan will be making great ideas happen. The conference offers educational sessions designed to provide practical information to help HR professionals be successful as well as opportunities to network with HR colleagues.

Relocation America International is proud to be a sponsor of the conference’s opening ceremony & MISHRM reception on the Ovation Yacht, docked at Cobo Center from 6:30-9:30pm.

For more information regarding the conference or attending our sponsored event please contact Shelly Bishop at sbishop@RAInternational.com or 248.208.2980.  We look forward to seeing everyone there!

2016 MISHRM Conference

#MISHRM16

IRS issues 2016–2017 special per-diem rates for travel and lodging

indexBusiness travelers who incur expenses while traveling away from home have new per-diem rates to use in substantiating expenses, starting Oct. 1.  The IRS on Tuesday provided the 2016–2017 special per-diem rates, including the transportation industry meal and incidental expenses rates, the rate for the incidental-expenses-only deduction, and the rates and list of high-cost localities for purposes of the high-low substantiation method.

The updated rates are effective for per-diem allowances paid to any employee on or after Oct. 1, 2016, for travel away from home on or after that date, and supersede the rates in Notice 2015-63, which provided the rates for Oct. 1, 2015, through Sept. 30, 2016.

Per-diems are fixed amounts to be used for lodging, meals, and incidental expenses when travelling on official business. Federal per diem rates are set by the General Services Administration (GSA) and are used by all government employees, as well as many private-sector employees who travel for their companies.

For more information click on the link below:

http://www.gsa.gov/portal/content/104877

 

 

Important Questions to Ask During the Relocation RFP Process

imagesOther than fees for services provided, the biggest area of concern related to relocation RFP’s is how the corporate client’s relocation transfer activity will be serviced.  Not all relocation providers are created equal with service delivery being a key differentiator.  The following are a few key questions that should be included in any relocation services RFP.

What is the maximum caseload for your relocation counselors/consultants? 

Since service delivery levels and transferee satisfaction are directly related to relocation counselor caseload, it is very important to ask what the maximum caseload is for relocation counselors at each of the service providers that are bidding.   The higher the relocation counselor caseload, the lower the level of transferee satisfaction.   A relocation counselor with too high of a caseload risks becoming simply a coordinator of services rather than a true advocate with proactive guidance for the transferee.

What are the hours of business for your consultants? Is your staff available on evenings and weekends? 

Relocation activity is often one that is not confined to the typical 9-5 Monday to Friday workday.  Home finding trips along with other critical relocation tasks/decisions often take place on weekends and global assignments involve multiple time zones.  Similar to Relocation America International, which provides 24 hour, 7 day a week service delivery, corporate clients should know if the chosen provider has the following posted on their website:

Business Hours

Mon – Fri: 7am – 5:30pm
Sat & Sun: Closed

What service delivery model do you employ to deliver service to your clients and transferees?

There are two schools of thought within the relocation industry regarding service delivery. One involves delivering service via a model where multiple personnel from the same provider are involved in any one relocation.    Relocation activities are broken down into the smallest of tasks with many people each working on one specific part of the transferee’s move.  Many of the industry’s acronymed big box relocation service providers utilize this model in the name of efficiency.  This model may not work for everyone as communication flow can sometimes be dysfunctional (critical information can sometimes fall thru the cracks) and this model can cause confusion with the transferee and client contact over who exactly is proactively managing the transferee’s relocation and all of its related functions.

The single point of contact service delivery model which Relocation America International employs provides a single point of contact for delivery of all services being offered to the transferring family.   Transferring employees have one person who proactively manages all aspects of relocation from benefits initiation to the final move and on thru tax gross up.  This model lends itself to reduced communication errors and allows for quick and easy information flow from relocation counselor to transferring employee to client contact.  Less people involved means less opportunities for “someone to drop the ball”.

If you’re going out to bid for a new relocation service provider service delivery is a critical component to any RFP.   Ask the questions above to differentiate between providers when it comes to service so you end up with a provider you deserve and one that is committed to the highest levels of transferee service.

 Visit http://www.rainternational.com for more information about our services or contact us at mobility@rainternational.com.